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Terms & Conditions

The rules for using moonimpact.co and engaging MoonImpact services.

Last updated: February 9, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website moonimpact.co (the “Site”) and any inquiries, proposals, or services provided by MoonImpact (“MoonImpact,” “we,” “us,” “our”). By using the Site or engaging our services, you agree to these Terms.

If you do not agree, please do not use the Site.

1) About MoonImpact

MoonImpact provides Shopify and Shopify Plus development services, including theme development, custom sections, performance optimization, conversion-focused improvements, migrations, and related consulting (“Services”).

Business name: Moon Impact
Legal entity: Sky Design Media SRL
Registered address: Romania — Bucharest
Email: hello@moonimpact.co

2) Use of the Site

You agree to use the Site for lawful purposes only. You must not:

  • attempt to gain unauthorized access to the Site or servers

  • interfere with the Site’s security or performance

  • use the Site to transmit harmful code or spam

  • misrepresent your identity or affiliation

We may suspend or restrict access to the Site if we believe you are violating these Terms.

3) Inquiries, Proposals, and Scope

Any information on the Site is for general informational purposes and does not constitute a binding offer.

If you contact us for Services, we may provide a proposal, estimate, or statement of work (“SOW”). A project begins only when both parties agree in writing to scope, timeline, pricing, and deliverables.

Any work outside the agreed scope may require a revised SOW, additional fees, or timeline adjustments.

4) Client Responsibilities

To deliver Services efficiently, you agree to:

  • provide timely access to Shopify admin, theme files, necessary apps, and relevant platforms

  • supply content, brand assets, and feedback within agreed timelines

  • ensure you have rights to use any assets you provide (images, fonts, copy, trademarks)

  • review deliverables promptly and request changes during the revision window (if included)

Delays in approvals or missing materials may extend timelines.

5) Pricing, Invoicing, and Payment

Fees are defined in the SOW or invoice.

Unless otherwise agreed:

  • invoices are due within [7/14/30] days

  • late payments may pause work until the account is current

  • third-party costs (apps, subscriptions, licenses, hosting, domains) are paid by the client unless explicitly included in the SOW

All fees are exclusive of applicable taxes unless stated otherwise.

6) Revisions and Acceptance

If the SOW includes revisions, revisions are limited to what is specified (e.g., number of rounds and revision window). Requests that change scope may be treated as additional work.

Deliverables are considered accepted when:

  • you confirm approval in writing, or

  • the deliverable is published/live at your request, or

  • no feedback is provided within [X] business days of delivery

7) Intellectual Property

7.1 Client materials

You retain ownership of content and assets you provide. You grant us a license to use them solely to perform the Services.

7.2 Deliverables

Upon full payment, you receive a license to use the final deliverables for your business. Unless the SOW says “assignment,” MoonImpact retains ownership of underlying know-how, methods, reusable components, and non-client-specific code patterns.

7.3 Third-party components

Some deliverables may include third-party themes, libraries, apps, or code subject to third-party licenses. You agree to comply with those licenses.

8) Confidentiality

Both parties may share confidential information during a project. Each party agrees to protect confidential information and use it only for the purpose of performing the Services.

This does not apply to information that is public, independently developed, or lawfully received from another source.

9) Portfolio and Publicity

Unless you request otherwise in writing, you grant MoonImpact permission to display your name, logo, and non-confidential project visuals (e.g., screenshots) as part of our portfolio, case studies, or marketing. We will not disclose sensitive business data without consent.

If you prefer confidentiality, tell us and we will honor it.

10) Third-Party Services (Shopify, Apps, Platforms)

Shopify and third-party apps/services are not controlled by MoonImpact. You acknowledge:

  • Shopify platform behavior, outages, or policy changes may affect your store

  • app vendors may change pricing, features, or compatibility

  • your use of third-party services is subject to their terms

11) Disclaimers

The Site and Services are provided “as is” to the extent permitted by law.

While we aim for best practices and quality delivery, we do not guarantee:

  • specific revenue outcomes, conversion rates, rankings, or advertising performance

  • uninterrupted operation of Shopify or third-party services

  • that all bugs will be prevented (complex systems can behave unpredictably)

12) Limitation of Liability

To the maximum extent permitted by law, MoonImpact will not be liable for indirect, incidental, special, or consequential damages, including loss of profit, revenue, data, or business opportunity.

MoonImpact’s total liability related to the Site or Services will not exceed the amount paid to MoonImpact for the specific Services giving rise to the claim in the [3/6/12] months prior to the event.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13) Indemnification

You agree to indemnify and hold MoonImpact harmless from claims, damages, or expenses arising from:

  • content or assets you provide that infringe third-party rights

  • your misuse of the Site or deliverables

  • violations of law or third-party terms related to your store or products

14) Termination

Either party may terminate a project according to the SOW. If not specified, either party may terminate with [7/14] days written notice.

If terminated:

  • you pay for completed work and approved costs through the termination date

  • we will deliver any completed, paid-for work in progress (where feasible)

15) Force Majeure

Neither party is responsible for delays caused by events beyond reasonable control, including outages, cyber incidents, natural disasters, strikes, or government actions.

16) Privacy and Cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy.

17) Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction, e.g., Romania / England & Wales / State of Delaware, USA], without regard to conflict-of-law rules.

Any disputes will be resolved in the courts of [Romania], unless the parties agree to alternative dispute resolution.

18) Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will change, and the updated Terms will apply from the time they are published on the Site.

19) Contact

For questions about these Terms, contact:
hello@moonimpact.co